Zoom User Agreement: What You Need to Know

As the world continues to work remotely, video conferencing has become an essential means of communication. One of the most popular video conferencing platforms is Zoom, used by individuals and businesses alike. In order to use Zoom, users must agree to the platform’s terms of service and privacy policy. Here’s what you need to know about the Zoom user agreement.

Data Collection

One of the most important aspects of the Zoom user agreement is its data collection policies. Zoom collects a significant amount of data from its users, including:

– Name, email address, and phone number

– IP address and device information

– Meeting metadata (such as start and end time, duration, and attendee information)

– Chat content

– Audio and video recordings of meetings (if the host chooses to record)

Zoom uses this data to provide its services and to improve its platform. However, users may be uncomfortable with the amount of data collected and the potential for that data to be shared with third parties. It’s important to read the user agreement carefully and to understand how your data will be used.


Another important aspect of the Zoom user agreement is security. Zoom has faced numerous security breaches and privacy concerns in recent months, including “Zoom bombing” incidents where uninvited individuals join private meetings. The platform has responded by implementing additional security measures such as waiting rooms and password protection. However, users should still be cautious when using Zoom and take steps to protect their privacy and security.

Intellectual Property

The Zoom user agreement also includes provisions regarding intellectual property. Users are prohibited from using the Zoom platform to infringe on the intellectual property rights of others, such as by sharing copyrighted materials or trademarks. This is important to note for businesses that use Zoom for team meetings or webinars, as they may need to obtain permission to use certain materials.

Termination and Modification of Services

The Zoom user agreement also outlines the circumstances under which the platform may terminate or modify its services. Zoom may terminate the account of a user who violates its terms of service, or modify its services at any time. This is important for businesses that rely on Zoom for communication, as they may need to have a backup communication plan in place if Zoom becomes unavailable.

In conclusion, the Zoom user agreement is an important document that users should review carefully. It outlines the platform’s policies on data collection, security, intellectual property, and termination of services. By understanding these policies, users can use Zoom effectively and protect their privacy and security.

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Doutor em Filosofia e Mestre em Ciências Políticas pela Universidade Federal do Rio Grande do Sul (UFRGS), com Pós-Doutorado pela Columbia University, em NY. É Professor em tempo integral no INSPER, em São Paulo, e Curador do Projeto Fronteiras do Pensamento. fschuler@uol.com.br